Server Error encountered

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sysfried Send message Joined: 24 Jun 07 Posts: 114 Credit: 5,296,905 RAC: 0	Message 537 - Posted: 28 Jun 2007, 14:30:57 UTC - in response to Message 535. One of my units' status has said "Uploading" for the past half hour after the server has been back online. It seems frozen in this configuration even after I "Update" the project, and stop and re-start the Boinc client. Shall I wait a bit longer and then delete the unit if it stays this way? Thanks! :) if you switch to the tab called: Transfer (iirc), you should see the result files (5 files per WU) with some kind of counter that will wait for a retry. Boinc defaults will not only change the project reconnects from 1 per min to a few hours if the project is down, but also delay the uploads so a project doesn't get hammered with incoming file requests. You can either try: upload now (button on the left) or simply wait. When the upload of all files is complete, update the project and the result should be reported and dissapear from your client. Regards, Sysfried Happy member of Team: Planet 3D Now! ID: 537 · Reply Quote

Jord Volunteer moderator Volunteer tester Send message Joined: 15 Jun 07 Posts: 345 Credit: 50,500 RAC: 0	Message 538 - Posted: 28 Jun 2007, 14:30:59 UTC - in response to Message 535. Try going this way at it: BOINC Manager Advanced Retry Communications That should contact the server immediately. ID: 538 · Reply Quote

rbpeake Send message Joined: 27 Jun 07 Posts: 118 Credit: 61,883 RAC: 0	Message 539 - Posted: 28 Jun 2007, 14:43:50 UTC - in response to Message 537. One of my units' status has said "Uploading" for the past half hour after the server has been back online. It seems frozen in this configuration even after I "Update" the project, and stop and re-start the Boinc client. Shall I wait a bit longer and then delete the unit if it stays this way? Thanks! :) if you switch to the tab called: Transfer (iirc), you should see the result files (5 files per WU) with some kind of counter that will wait for a retry. Boinc defaults will not only change the project reconnects from 1 per min to a few hours if the project is down, but also delay the uploads so a project doesn't get hammered with incoming file requests. You can either try: upload now (button on the left) or simply wait. When the upload of all files is complete, update the project and the result should be reported and dissapear from your client. Regards, Sysfried Your guys are great! :) I have been using the Boinc client for a couple of years and never knew that this was another way to force an upload beyond what I had tried to do! Can always stand to learn new tricks! :) Thanks again, success! ID: 539 · Reply Quote

rbpeake Send message Joined: 27 Jun 07 Posts: 118 Credit: 61,883 RAC: 0	Message 540 - Posted: 28 Jun 2007, 14:45:40 UTC - in response to Message 538. Try going this way at it: BOINC Manager Advanced Retry Communications That should contact the server immediately. Thank you! I was successful using the "Transfer" method, and certainly appreciate learning about your method, too! :) ID: 540 · Reply Quote

Svenie25 Send message Joined: 21 Jun 07 Posts: 68 Credit: 34,092 RAC: 0	Message 541 - Posted: 28 Jun 2007, 15:28:18 UTC Last modified: 28 Jun 2007, 15:42:01 UTC Thanks a lot Scott for these very fast repair of the problems. Very good work. Cosmology@home will be my favourite project, I think. ;) ID: 541 · Reply Quote

[B^S] Gamma^Ray Volunteer tester Send message Joined: 7 Jun 07 Posts: 47 Credit: 70,587 RAC: 0	Message 548 - Posted: 28 Jun 2007, 17:45:21 UTC Thanks Scott, All systems go again. :) G^R Windows-XP-Pro, AMD 3800X2, 5.10.28 ID: 548 · Reply Quote

[B^S] Gamma^Ray Volunteer tester Send message Joined: 7 Jun 07 Posts: 47 Credit: 70,587 RAC: 0	Message 606 - Posted: 29 Jun 2007, 23:32:09 UTC Getting this error as of now: 6/29/2007 6:28:55 PM\|Cosmology@Home\|Scheduler RPC succeeded 6/29/2007 6:28:55 PM\|Cosmology@Home\|Message from server: Server can't open log file (../log_cosmos/cgi.log) 6/29/2007 6:28:55 PM\|Cosmology@Home\|Deferring communication for 1 hr 0 min 0 sec 6/29/2007 6:28:55 PM\|Cosmology@Home\|Reason: project is down G^R Windows-XP-Pro, AMD 3800X2, 5.10.28 ID: 606 · Reply Quote

Jord Volunteer moderator Volunteer tester Send message Joined: 15 Jun 07 Posts: 345 Credit: 50,500 RAC: 0	Message 607 - Posted: 29 Jun 2007, 23:35:13 UTC Worse: 30/06/2007 01:30:48\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_0 30/06/2007 01:30:48\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_1 30/06/2007 01:30:51\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:30:51\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:30:51\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_0: transient upload error 30/06/2007 01:30:51\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_0 30/06/2007 01:30:51\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_1: transient upload error 30/06/2007 01:30:51\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_1 30/06/2007 01:30:51\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_2 30/06/2007 01:30:51\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_3 30/06/2007 01:30:52\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:30:52\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:30:52\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_2: transient upload error 30/06/2007 01:30:52\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_2 30/06/2007 01:30:52\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_3: transient upload error 30/06/2007 01:30:52\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_3 30/06/2007 01:30:52\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_4 30/06/2007 01:30:52\|Cosmology@Home\|Sending scheduler request: To fetch work 30/06/2007 01:30:52\|Cosmology@Home\|Requesting 434 seconds of new work 30/06/2007 01:30:53\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:30:53\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_4: transient upload error 30/06/2007 01:30:53\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_4 30/06/2007 01:30:57\|Cosmology@Home\|Scheduler RPC succeeded 30/06/2007 01:30:57\|Cosmology@Home\|Message from server: Server can't open log file (../log_cosmos/cgi.log) 30/06/2007 01:30:57\|Cosmology@Home\|Deferring communication for 1 hr 0 min 0 sec 30/06/2007 01:30:57\|Cosmology@Home\|Reason: project is down 30/06/2007 01:31:52\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_0 30/06/2007 01:31:52\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_1 30/06/2007 01:31:53\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:31:53\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:31:53\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_0: transient upload error 30/06/2007 01:31:53\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_0 30/06/2007 01:31:53\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_1: transient upload error 30/06/2007 01:31:53\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_1 30/06/2007 01:31:53\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_2 30/06/2007 01:31:53\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_3 30/06/2007 01:31:54\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:31:54\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:31:54\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_2: transient upload error 30/06/2007 01:31:54\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_2 30/06/2007 01:31:54\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_3: transient upload error 30/06/2007 01:31:54\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_3 30/06/2007 01:31:54\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_4 30/06/2007 01:31:56\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:31:56\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_4: transient upload error 30/06/2007 01:31:56\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_4 30/06/2007 01:32:53\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_0 30/06/2007 01:32:53\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_1 30/06/2007 01:32:54\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:32:54\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:32:54\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_0: transient upload error 30/06/2007 01:32:54\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_0 30/06/2007 01:32:54\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_1: transient upload error 30/06/2007 01:32:54\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_1 30/06/2007 01:32:54\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_2 30/06/2007 01:32:54\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_3 30/06/2007 01:32:55\|Predictor @ Home Test Project\|Sending scheduler request: Requested by user 30/06/2007 01:32:55\|Predictor @ Home Test Project\|Reporting 1 tasks 30/06/2007 01:32:56\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:32:56\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:32:56\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_2: transient upload error 30/06/2007 01:32:56\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_2 30/06/2007 01:32:56\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_3: transient upload error 30/06/2007 01:32:56\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_3 30/06/2007 01:32:56\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_094521_1_3_4 30/06/2007 01:32:57\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 01:32:57\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_094521_1_3_4: transient upload error 30/06/2007 01:32:57\|Cosmology@Home\|Backing off 1 min 0 sec on upload of file wu_062807_094521_1_3_4 It's back... ID: 607 · Reply Quote

[B^S] Molzahn Send message Joined: 28 Jun 07 Posts: 7 Credit: 716,285 RAC: 0	Message 608 - Posted: 29 Jun 2007, 23:49:47 UTC Last modified: 29 Jun 2007, 23:59:32 UTC You both beat me to the punch :) I am having the same problem on both of my machines; server page shows status as running though. http://cosmos.astro.uiuc.edu/cosmohome/show_host_detail.php?hostid=526 has 5 results uploaded between 9 and 27% on wu_062807_092914_0_1_0 to wu_062807_092914_0_1_4 (All times are -6 Central Time) First occurrence: 6/29/2007 5:59:22 PM\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_092914_0_1_0 6/29/2007 5:59:22 PM\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_092914_0_1_1 6/29/2007 5:59:23 PM\|Cosmology@Home\|Error on file upload: can't open log file 6/29/2007 5:59:23 PM\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_092914_0_1_0: transient upload error 6/29/2007 5:59:23 PM\|Cosmology@Home\|Backing off 1 minutes and 0 seconds on upload of file wu_062807_092914_0_1_0 6/29/2007 5:59:23 PM\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_092914_0_1_2 If more information is needed please let me know. Happy crunching all, ACLUguy ID: 608 · Reply Quote

darkclown Volunteer tester Send message Joined: 8 Jun 07 Posts: 9 Credit: 127,330 RAC: 0	Message 609 - Posted: 29 Jun 2007, 23:56:23 UTC 6/29/2007 16:55\|Cosmology@Home\|Message from server: Server can't open log file (../log_cosmos/cgi.log) ID: 609 · Reply Quote

KSMarksPsych Volunteer tester Send message Joined: 22 May 07 Posts: 92 Credit: 57,682 RAC: 0	Message 610 - Posted: 30 Jun 2007, 0:58:30 UTC Last modified: 30 Jun 2007, 0:59:21 UTC OK. Which one of the ATA group decided to break the server?\ Wasn't me... looks around innocently 6/30/2007 9:54:55 AM\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_095446_0_2_2 6/30/2007 9:54:57 AM\|Cosmology@Home\|[error] Error on file upload: can't open log file 6/30/2007 9:54:57 AM\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_095446_0_2_2: transient upload error 6/30/2007 9:54:57 AM\|Cosmology@Home\|Backing off 3 hr 49 min 18 sec on upload of file wu_062807_095446_0_2_2 Kathryn :o) The BOINC FAQ Service The Unofficial BOINC Wiki The Trac System More BOINC information than you can shake a stick of RAM at. ID: 610 · Reply Quote

[B^S] Acmefrog Volunteer tester Send message Joined: 8 Jun 07 Posts: 175 Credit: 446,074 RAC: 0	Message 612 - Posted: 30 Jun 2007, 1:42:37 UTC Same here. Paging Dr. Scott, paging Dr. Scott, you're needed in the server room stat. ID: 612 · Reply Quote

Jord Volunteer moderator Volunteer tester Send message Joined: 15 Jun 07 Posts: 345 Credit: 50,500 RAC: 0	Message 613 - Posted: 30 Jun 2007, 2:00:25 UTC Last modified: 30 Jun 2007, 2:01:17 UTC Thank Scott I am not part of the ATA group. Pheeww! No Scott on this project is liable for claims I am or are not part of any group ID: 613 · Reply Quote

Krunching Kajun Volunteer tester Send message Joined: 22 May 07 Posts: 11 Credit: 17,623 RAC: 0	Message 615 - Posted: 30 Jun 2007, 3:46:35 UTC I will take the blame myself. Even though I am innocent. I too also have the upload problem. Jesus still saves. ID: 615 · Reply Quote

Wang Solutions Send message Joined: 28 Jun 07 Posts: 24 Credit: 1,020,464 RAC: 0	Message 616 - Posted: 30 Jun 2007, 5:18:54 UTC - in response to Message 615. Is this a private party, or can anyone with the upload problem pop in to share a beer? ;) ID: 616 · Reply Quote

[B^S] Acmefrog Volunteer tester Send message Joined: 8 Jun 07 Posts: 175 Credit: 446,074 RAC: 0	Message 617 - Posted: 30 Jun 2007, 7:04:55 UTC - in response to Message 616. Is this a private party, or can anyone with the upload problem pop in to share a beer? ;) As long as you brought enough for everyone. ID: 617 · Reply Quote

[B^S] Doug Worrall Volunteer tester Send message Joined: 20 Jun 07 Posts: 29 Credit: 12,130 RAC: 0	Message 618 - Posted: 30 Jun 2007, 8:07:06 UTC - in response to Message 617. Is this a private party, or can anyone with the upload problem pop in to share a beer? ;) As long as you brought enough for everyone. You must share that Beer, 25 w/u and wrappers in Que and Transfer TAB.The Last time this happened, was restored in 8 hours.I can wait, lol, had 2 Individually retry again each upload in the transfer, 24 times = 24 BEERS, wobbly pops. GL ev1 Ciao 4 now ;) ID: 618 · Reply Quote

Jnargus Send message Joined: 25 Jun 07 Posts: 5 Credit: 10,323,192 RAC: 3,331	Message 621 - Posted: 30 Jun 2007, 12:43:14 UTC 30/06/2007 8:28:01\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_093526_1_0_0 30/06/2007 8:28:02\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 8:28:02\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_093526_1_0_0: transient upload error 30/06/2007 8:28:02\|Cosmology@Home\|Backing off 1 hr 0 min 49 sec on upload of file wu_062807_093526_1_0_0 Funny I never noticed the problem the first time around. Now I have 120 WU's all doing this. It's just nice to know that I am not alone. ID: 621 · Reply Quote

Jayargh Volunteer moderator Volunteer tester Send message Joined: 25 Jun 07 Posts: 508 Credit: 2,282,158 RAC: 0	Message 622 - Posted: 30 Jun 2007, 14:03:44 UTC I hope I am wrong but since it is the weekend it may take another 48 hours to get us back on track and rolling again ID: 622 · Reply Quote

[AF>EDLS>Ouest]_Damien Volunteer tester Send message Joined: 22 May 07 Posts: 7 Credit: 81,829 RAC: 0	Message 623 - Posted: 30 Jun 2007, 14:29:34 UTC - in response to Message 621. Last modified: 30 Jun 2007, 14:30:08 UTC It's just nice to know that I am not alone. Yes, idem: 30/06/2007 16:06:46\|Cosmology@Home\|[file_xfer] Started upload of file wu_062807_095101_0_2_0 30/06/2007 16:06:50\|Cosmology@Home\|[error] Error on file upload: can't open log file 30/06/2007 16:06:50\|Cosmology@Home\|[file_xfer] Temporarily failed upload of wu_062807_095101_0_2_0: transient upload error 30/06/2007 16:06:50\|Cosmology@Home\|Backing off 2 hr 41 min 35 sec on upload of file wu_062807_095101_0_2_0 ID: 623 · Reply Quote

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Forums : Technical Support : Server Error encountered